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Breaking Down Nigeria’s Telecommunications Industry Jobs

Last Updated on July 10, 2023

Introduction

The telecommunications industry is one of the most essential sectors in Nigeria. Its importance lies in its ability to enable communication and connectivity across the country.

The industry has experienced significant growth in recent years, with an increasing number of Nigerians having access to mobile phones and the internet.

As of 2020, there were over 205 million active phone lines in Nigeria, making it the largest telecommunications market in Africa. The sector has also contributed significantly to the country’s economy, generating over $70 billion in revenue in the past decade.

Despite this growth, the industry still faces several challenges such as inadequate infrastructure, high cost of internet access, and inconsistent power supply.

However, these challenges have created new opportunities for jobs in the sector, particularly in areas such as network maintenance, customer service, and software development.

The telecommunications industry currently employs over 10,000 people, with more job opportunities expected to open up in the coming years.

The industry has also played a critical role in empowering Nigerians, particularly youths, by providing access to information and opportunities for entrepreneurship.

In general, the telecommunications industry is a crucial sector in Nigeria with significant growth potential. The industry’s importance lies in its ability to connect people and provide access to information, thereby driving economic growth and creating employment opportunities.

Despite the challenges, the industry’s future looks bright and promising for both the country and individuals seeking employment opportunities.

Read: Interviewing Nigeria’s Top Telecommunications Professionals

Overview of Nigeria’s telecommunications industry

The telecommunications industry is an important sector of the Nigerian economy. It has grown significantly over the years, contributing to the country’s GDP. In this section, we will be breaking down Nigeria’s telecommunications industry jobs.

Size of the industry

The telecommunications industry is a significant sector in Nigeria, with a market value of $52 billion. It is the largest in Africa and the 10th largest in the world in terms of subscribers. The industry employs over 350,000 people directly and indirectly.

Major players in the industry

There are several major players in Nigeria’s telecommunications industry, including MTN Nigeria, Globacom, Airtel Nigeria, and 9mobile.

These companies control over 99% of the market share, with MTN Nigeria being the largest in terms of subscribers and market capitalization.

MTN Nigeria alone has over 65 million subscribers and has a market capitalization of over $6 billion. Globacom, on the other hand, has over 50 million subscribers and is the second-largest provider in Nigeria.

Growth potential

The Nigerian telecommunications industry has a significant growth potential, mainly due to the increasing adoption of technology and the growth of the population.

Currently, over 50% of the population has access to the internet, and this number is expected to rise as more people become familiar with technology and its benefits.

Moreover, the increasing government investments in infrastructure and support for the industry continue to boost growth.

In 2018, the Nigerian government launched a broadband plan to provide high-speed internet access to all citizens by 2023.

Read: How to Start a Telecommunication Career in Nigeria: Guide

Telecommunications industry jobs in Nigeria

The telecommunications industry in Nigeria provides numerous job opportunities across different sectors, including engineering, marketing, sales, customer service, and finance, among others. Here are some of the jobs available:

  • Network Engineers: These professionals design, implement, and maintain communication networks for telecommunications providers.

  • Customer Service Representatives: They are responsible for attending to customers’ complaints, inquiries, and requests.

  • Sales Executives: They market telecommunication products and services to clients and negotiate deals.

  • Technical Support Engineers: They diagnose and troubleshoot technical issues with telecommunications equipment and software.

  • Marketing Managers: They develop marketing strategies to promote telecommunications products and services.

  • Finance Managers: They manage financial operations and investments in telecommunications companies.

  • Business Analysts: They analyze data and provide insights to help telecommunications companies make informed decisions.


The Nigerian telecommunications industry is one of the largest in Africa and continues to grow rapidly.

It provides numerous job opportunities, especially in the engineering, marketing, sales, customer service, and finance sectors.

With the government’s support and investments in infrastructure, the industry is expected to experience sustained growth, creating more job opportunities.

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Types of Telecommunications Jobs in Nigeria

Telecommunications is a thriving industry in Nigeria, providing numerous employment opportunities.

The sector continues to experience steady growth, creating new roles and opening up new opportunities for job seekers across the country.

Here are the different types of jobs available in Nigeria’s telecommunications industry:

Sales and Marketing Jobs

  • Sales and marketing jobs are prevalent in the telecommunications industry.

  • Individuals with strong sales skills will find these jobs profitable.

  • Responsibilities include promoting telecommunication products and services, generating leads and following up on potential customers.

  • A bachelor’s degree in business, marketing, or a related field is often required.

Customer Service Jobs

  • The telecommunications industry is built around providing top-quality customer service.

  • Customer service roles are essential in handling customer inquiries, complaints and support.

  • Excellent communication and interpersonal skills are necessary to work in this job.

  • A bachelor’s degree in business, communication, or public relations is often required.

Technical and Engineering Jobs

  • Technical and engineering jobs are critical roles in telecommunications.

  • These individuals are responsible for developing and maintaining the network infrastructure of the industry.

  • Roles cover installation, testing and maintenance, and repairing of telecommunications equipment.

  • Bachelor’s degree in electrical or electronic engineering, telecommunications, or a related field is required.

Administrative and Management Jobs

  • Administrative and management jobs coordinate the operations of the telecommunications industry.

  • They are at the forefront of planning, directing, and coordinating the workforce to ensure efficient and effective service delivery.

  • Some typical roles include human resources, procurement, finance management, and planning and strategy.

  • Bachelor’s degrees in business administration, management, or a related field are often required.

The telecommunications industry in Nigeria is continually growing, making it a lucrative career prospect.

Whether an individual is interested in sales, customer service, technical engineering, or management roles, opportunities in the industry are abundant.

Once you have determined your area of interest, qualifications, and experience, searching for employment in Nigeria’s telecommunications industry can be a rewarding career move.

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Salary and Benefits in Nigeria’s Telecommunications Industry Jobs

The telecommunications industry in Nigeria is a rapidly growing sector, with a wide range of job opportunities available for both entry-level and experienced professionals.

If you are considering a career in Nigeria’s telecommunications industry, one important factor to consider is the salary and benefits package offered by companies in the sector.

In this section, we will take a closer look at the average salaries for different positions, as well as the benefits package that comes with working in the industry.

Average Salaries for Different Positions

The salaries for different positions in Nigeria’s telecommunications industry can vary depending on a number of factors, including the company you work for, your level of experience, and the specific job title.

Here is a breakdown of the average salaries for some common positions in the industry:

  • Network Engineer: N350,000 – N600,000 per month

  • Software Developer: N200,000 – N500,000 per month

  • Customer Service Representative: N70,000 – N150,000 per month

  • Marketing Manager: N500,000 – N1,000,000 per month

  • Project Manager: N450,000 – N800,000 per month

It is important to note that these figures are simply averages, and that actual salaries can vary widely depending on a number of factors.

However, they do give some indication of the earning potential for different positions in Nigeria’s telecommunications industry.

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Benefits Package Offered by Companies in the Industry

In addition to salary, companies in Nigeria’s telecommunications industry also typically offer a range of benefits to their employees. Here are some of the most common benefits packages offered in the industry:

  • Health Insurance: Many companies in the industry offer comprehensive health insurance packages to their employees and their families.

  • Pension Plan: Employees in the industry may also be eligible for a pension plan or retirement savings plan.

  • Annual Leave: Companies typically offer between 15 and 30 days of annual leave per year, depending on the employee’s level of experience and position.

  • Sick Leave: Employees may also be entitled to a certain number of paid sick days per year, which can vary depending on company policy.

  • Bonuses: Many companies in the industry offer annual bonuses to their employees, either based on performance or as part of an overall company bonus scheme.

  • Training and Development: Companies may also invest in training and development opportunities for their employees, including ongoing professional development programs, conferences, and workshops.

When considering a career in Nigeria’s telecom industry, note that benefits can vary. Evaluate employer offerings based on personal priorities and needs.

Salaries are competitive, and companies often provide health insurance, pension plans, and training opportunities. Make an informed decision.

Read: Careers in Nigeria’s Education Tech (EdTech) Sector

Breaking Down Nigeria’s Telecommunications Industry Jobs

Education and Training Requirements in Nigeria’s Telecommunications Industry

The telecommunications industry in Nigeria is rapidly growing, and with its growth comes an increasing demand for skilled professionals to work in various roles.

Are you interested in starting a career in the telecommunications industry? Here’s what you need to know about the education and training requirements.

Degree Programs Related to Telecommunications

  • Bachelor’s degree in Electrical/Electronic Engineering

  • Bachelor’s degree in Computer Science or Information Technology

  • Bachelor’s degree in Telecommunications Engineering

  • Bachelor’s degree in Mathematics or Physics

  • Master’s degree in Telecommunications Management (for higher level roles)

First and foremost, a degree in a related field is essential for anyone looking to pursue a career in the telecommunications industry.

The most commonly sought-after degrees include a Bachelor’s degree in Electrical/Electronic Engineering, Computer Science or Information Technology, Telecommunications Engineering, Mathematics, or Physics.

These degrees provide a solid foundation of knowledge and skills that are required in various roles within the telecommunications industry.

In addition to a Bachelor’s degree, obtaining a Master’s degree in Telecommunications Management or a related field can also be beneficial for those who wish to move up the career ladder in the future.

Professional Certification and Training Opportunities

  • CISCO Certified Network Associate (CCNA)

  • CompTIA Network+ certification

  • Telecoms Mini MBA from Telecoms Academy

  • Cloud Essentials by CompTIA

  • Wireless Security Professional (CWSP)

While a degree in a related field is crucial, it’s not always enough to secure a job within the telecommunications industry.

Employers often seek candidates who have additional certifications and training under their belt to prove their expertise.

Some of the most popular professional certifications in Nigeria’s telecommunications industry include the CISCO Certified Network Associate (CCNA), CompTIA Network+ certification, Telecoms Mini MBA from Telecoms Academy, Cloud Essentials by CompTIA, and Wireless Security Professional (CWSP).

Aside from certifications, attending training programs and workshops can also be useful for staying up-to-date with industry trends and developments.

Companies such as the Nigerian Communications Commission (NCC) and the Association of Telecommunications Companies of Nigeria (ATCON) often organize training events and workshops for young professionals looking to enter the industry.

Starting a career in Nigeria’s telecommunications industry requires a strong educational foundation and continuous efforts to improve knowledge and skills.

A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science or Information Technology, Telecommunications Engineering, Mathematics, or Physics is a prerequisite for most roles, but obtaining additional professional certifications and attending training programs can help set candidates apart from the competition.

With the right combination of education, training, and experience, anyone can forge a successful career in this thriving industry.

Read: Nigeria’s Private vs Public Sector Education Jobs

Job market and opportunities

Breaking Down Nigeria’s Telecommunications Industry Jobs

The telecommunications industry in Nigeria has been growing and expanding for the past few years, creating job opportunities for both local and international professionals in the sector.

With advancements in technology and an ever-growing need for reliable and fast communication, the job market in this industry is promising.

Job Outlook in the Telecommunications Industry

The telecommunications industry in Nigeria has seen a massive growth rate over the past decade, resulting in a significant workforce increase.

This boom is due to the expansion of mobile networks across the country, bringing internet connectivity and mobile services to the masses. This upward trajectory shows no signs of slowing down anytime soon.

  • Telecoms are expanding their services beyond voice and data communication to include value-added services, such as mobile money, e-commerce, and entertainment.

  • The need for skilled professionals in the industry is increasing. As a result, the job market is becoming more competitive, and telecoms companies are looking for top talent to fill these roles.

  • Telecoms companies are expanding their reach to rural areas, creating more job opportunities for professionals in those locations.

Companies Hiring and Recruitment Processes

Several telecommunications companies are operating in Nigeria, both local and international, creating a diverse job market with various job opportunities.

These firms range from mobile network operators (MNOs) to internet service providers (ISPs) and Value-Added Service (VAS) providers.

  • MTN Nigeria, a multinational telecommunications company, is one of the largest players in the sector. The company has created thousands of jobs in the country and continues to expand, creating even more opportunities. Their recruitment process involves online applications, phone screenings, and face-to-face interviews.


  • Globacom, a Nigerian telecommunications company, is another significant player in the sector with a vast network of operations in the country. They offer job opportunities in areas such as engineering, marketing, customer service, and information technology. They advertise job openings on their official website and social media pages.


  • Airtel Nigeria, a subsidiary of Indian-based Bharti Airtel, is a leading telecommunications service provider with millions of subscribers. They maintain an online career portal where interested candidates can apply for open positions.


  • Swift Networks, an ISP provider, is expanding and actively hiring professionals in the industry. They have partnered with several international companies to provide top-quality broadband services to Nigerian consumers.

Telecoms companies have varying recruitment processes. However, most of them offer online application portals, face-to-face interviews, and in some cases, psychometric assessments.

The Future of Telecommunications Jobs in Nigeria

The telecommunications industry in Nigeria is forecasted to continue its growth trajectory, significantly increasing the need for skilled professionals in the sector.

Technological advancements in the industry are opening up new opportunities and creating several niches for professionals to contribute their expertise and advance their career.

  • The growing demand for mobile and internet services in Nigeria will create job opportunities for professionals in the telecoms and tech sector.


  • As companies continue to expand their services, the industry will require a diverse workforce, calling for professionals across various fields, including engineering, marketing, customer service, and information technology.


  • The use of 5G technology is expected to revolutionize the telecommunications industry, creating a need for skilled professionals to work on projects related to the technology’s rollout.

In short, the telecommunications industry in Nigeria continues to show growth and the promise of more job opportunities for skilled professionals.

Companies are expanding their services, and as a result, the industry requires a diverse workforce to keep the sector moving forward.

Job seekers should take note of the growing market and position themselves for relevant job opportunities in the sector.

Conclusion

Nigeria’s telecommunications industry has experienced significant growth in recent years. As a result, it has created a range of exciting job opportunities for professionals and aspiring graduates.

Our breakdown of this sector has highlighted how specialized skillsets such as IT, engineering, marketing, and customer service are in high demand, and offer excellent development prospects.

If you are considering pursuing a career in the telecommunications industry, Nigeria could be an excellent option for you.

This sector offers competitive pay, a robust benefits package, and an opportunity to be a part of Africa’s fastest-growing economies.

As we look toward the future, it is evident that Nigeria’s telecommunications industry will continue to thrive and create opportunities for professionals to excel.

On a final note, we encourage you to consider a career in Nigeria’s telecommunications industry and take advantage of the exciting opportunities, learning experiences, and personal growth that this sector can offer.

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